Learning Tools

• Your Sixteen Second Success: Ride Your Elevator Speech to Top
• Get the Job You Want
• Story Tell, Story Sell: Storytelling Techniques for Job Interviews
• Story Tell Story Sell CD
• Bypassing Gatekeepers to Reach Decision Makers

Workplace Communication Tools

• Cultivate the Leader In You!
• Developing Your Workplace Communication Quotient (CQ)
• Listening: The Forgotten Communication Skill 
• Meetings Made Fun & Easy
• Tick Tock: Take Time for Time Management!
• Managing Multiple Demands
• Humor Us: A Humor Compendium

Customer Service Tools

• Cultivate the Leader In You!
• Stellar Service! Tips Booklet
• "Super" Stellar Service! Tips Booklet for Supervisors
• The Voice of Customer Service
• The Pyramid of Customer Service
• Delivering Customer Service Via E-mail
• Service Supreme: A Customer Service Reader
• Customer Service for Speakers

Tools for Speakers: Books & Reports

• Good, Better...BEST: The Consummate Toastmaster!
• Good, Better...BEST: The Passionate Toastmaster!
• Good, Better...BEST: The Professional Toastmaster!
• From Free to Fee: On Becoming A Professional Speaker
• From Free to Fee: On Becoming A Professional Speaker CD
• Become A Money Speaker!

Tools for Speakers: Seminars, Teleseminars and Coaching

• Public Seminar: From Free to Fee — 1-day Course on Pro Speaking
• Hourly Presentation Coaching in Person and By Phone

Opening the doors to success
through better communication skills.