Stellar Service!
Merge Now with Wow to Win Customers For Life!
Learn basic and advanced techniques for delivering exemplary service in person, on the phone, through e-mail and also delight difficult customers

$24.95

$14.95

282-Page
Book

Stellar Service!
Tips Booklet
101 Top-Drawer customer service tips for bottom-line results. Improve service for customers, clients, members, co-workers, and more.
Bulk and cutomized options available on request.

$10

28 Page
Booklet

"Super"
Stellar Service!
Tips Booklet
for Supervisors
101 Top-Drawer customer service tips for bottom-line results for supervisors, managers and team leaders. Learn to model, coach, motivate and reward service.

$10

24 Page
Booklet

Cultivate the Leader In You!
Coaching aspiring and emerging leaders to fulfill their destiny as leaders.

$10

70+ Page
Pocketbook

The Voice of Customer Service
How to deliver great customer service using the telephone.

$15

45 Page
Workbook

The Pyramid of Customer Service
Learn how to deliver stellar customer service in person, by telephone and using e-mail. Instructional and Motivational!

$25

70 Page
Workbook

Delivering Customer Service Via E-mail
Learn how to use e-mail as a customer service tool to clearly communicate care and concern.

$15

40 Page
Workbook

Service Supreme:
A Customer Service Reader
Learn all about creating rapport with customers, training your service staff, attending to quality, handling problems, best practices, and much, much more.

$20

80 Page
Reader

Customer Service for Speakers
Develop an edge over your competitors by being service oriented. Learn Craig's secrets for getting hired and rehired.

$5

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